In a parliamentary question last week, Tom Mason (North East Scotland) (Scottish Conservative and Unionist Party) asked the Scottish Government for what reason ScotRail’s annual average figures record that one in five trains arriving or terminating at Aberdeen station are more than five minutes late.
Michael Matheson replied that performance problems at Aberdeen are particularly disappointing given the unprecedented increase in service level, rolling stock and infrastructure investment for Aberdeen. Over the last few periods, 8 out of 10 trains have arrived at Aberdeen Station within PPM. However, it isn’t surprising to note that over half of the performance issues (55%) impacting Aberdeen services over the last year is down to Network Rail’s infrastructure issues. As I have said on many occasions it is critical that all parts of the railway system are delivering on contract and regulatory requirements to improve service reliability for passengers.
In an interview, Haines said:
‘Since my first job as a left luggage clerk at London Victoria I’ve been passionate about improving the services that the railways provide to customers and the wider economy.’
Who said social mobility had stopped?
Is it possible that Haines is too demoralised by his pay, only £588 000+, to do the job properly? Look out for the Scottish Conservatives telling Nicola Sturgeon to get on with her day-job, stop relying on Westminster and pay the man a Scottish supplement.