After an inspection unannounced in November 2016, the report was published on 15th February 2017 by the independent inspection body Health Care Improvement Scotland. The report contains a great deal of very good news and re-assurance for us. Very minor improvements are still sought but none of these was significant in the context of the horrific reports emerging last year from private health care homes in England. Remember, hospital care involves thousands of patients and staff and a multitude of rooms and equipment so is infinitely improvable. It’s always possible to find something to suggest that could be improved. If you’ve worked in a workplace such as a school or a factory which was inspected unannounced, you’ll know that such an inspection will always find something. If the inspectors can find nothing they feel they’ve failed.
Forth Valley Royal Hospital: Older people in acute hospitals unannounced inspection
See these comments:
The majority of patients praised the care that they had received.
The ageing and health integrated care ward should be commended for the work it is undertaking in working with patients who have a cognitive impairment.
Interactions are positive between staff and patients, and assistance is provided in a timely manner.
There is good flexibility in providing alternative or additional meals. There is also a good range of snacks and fluids available.
During our inspection, despite being busy, wards appeared calm and organised.
All the suggestions for improvement were about documentation. I’m not saying documentation is unimportant but if the staff are really busy and achieving all the fine things listed above, I’d be really pleased. We’ve all seen the secret videos of privately-owned care homes in England to know that far worse things can and did happen than documents not being up-to-date.