Commendable improvement in processing of disabled student allowances in Scotland disappoints someone?

 

From a Scottish Government Freedom of Information response (requested by which opposition MSP?) published yesterday, we can see both a dramatic rise in the number of applications processed within only 21 days and yet an equally dramatic fall in the perentage taking longer. It looks like a very strong performance.

 

https://www.gov.scot/publications/foi-19-01172/

So, a 125% increase in the number of applications dealt with over 6 years and yet a reduction in the percentage of applications taking longer than 21 days from 51% in 2100/2012 to only 7% in 2017/2018? Remarkable!

 

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