95% of Scottish cancer patients, ‘the vast majority’ are positive about their experience despite a massive increase in demand. Reporting Scotland chose to replace the statistic with the word ‘most’. Technically correct they’ll insist but given that 51% is ‘most’ too, and the report said ‘vast majority’, a bit grudging don’t you think? It’s especially mean when you see in the graph below that 90% rated it between 8 and 10 out of 10 or that 50% rated in 10 out of 10!
They then went on to find one criterion where the satisfaction was a bit lower, among many where it was high or very high. I’m not repeating it here. That would be duplication. Here are some extracts:
‘Around 5,000 individuals who had received cancer care in Scotland responded to the 2018 Scottish Cancer Patient Experience Survey. It’s a highly detailed survey with some comparisons between 2015 and 2018. Despite the massive increase in demand, satisfaction remains at a high or very high level across all the criteria.’
Most impressive findings are:
‘The vast majority of people (95 per cent) rated their overall experience of cancer care positively, supported by 97 per cent reporting they were always treated with dignity and respect by healthcare professionals treating them.’ (2)
Not one of 5 000 patients rated the service lower than 4 out of 10. Astounding! And, in terms of progress:
Of course, there is still some way to go on the above (p24).
Satisfaction with cancer care in England is at an all-time high of 90%.
The demand for all services from NHS Scotland is soaring: