I hesitate to offer this moan in case it is just me, 67 years old and confused, but here I go, anyway. If I’ve clicked it all wrong, let me know.
Search for BBC Complaints:
Choose the first one and get:
Click on Make a complaint and get:
Click on Make a complaint AGAIN and get:
Click on Make a complaint for the third FN time and get:
Start the complaint.
So, I had to repeat my desire to make a FN complaint three times before they would let me start the FN complaint?
Or….is it just me?
THEN when your complaint is rejected, have to go through the whole thing again.
Talking-up Scotland 
That’s a must for every med to large corporation. Make the process as difficult as possible and do your best to confuse the complainants at every turn.
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No it is not just you John , they make it as difficult as possible , they want you to phone in , where you get an office junior that pretends they know and care about what you are talking about and say they will log it , no paper trail , I know , I’ve done it ! .
I think the comlexity of this debaucle is worth a complaint !
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Make a complaint about the complaints process? I just might.
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It’s the way they wear you down John-all part of a process which ends in them telling you that your complaint has no substance & in my case resulting in me rejecting my tv licence with immediate effect almost 4 years ago.
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Well done!
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Complaint made about making complaints today
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Smart move – I like it!
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